Privacy Policy

1. Terms

By accessing the website at, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.


2. Disclaimer

The materials on Mandarin Self Storage’s website are provided on an ‘as is’ basis. Mandarin Self Storage makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Mandarin Self Storage does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.


3. Limitations

In no event shall Mandarin Self Storage or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Mandarin Self Storage’s website, even if Mandarin Self Storage or a Mandarin Self Storage authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


4. Accuracy of materials

The materials appearing on Mandarin Self Storage’s website could include technical, typographical, or photographic errors. Mandarin Self Storage does not warrant that any of the materials on its website are accurate, complete or current. Mandarin Self Storage may make changes to the materials contained on its website at any time without notice.


5. Links

Mandarin Storage may provide links to third party websites.  These linked sites may not be under our control and we are not responsible for the content or privacy practices employed by those websites.  Before disclosing your personal information on any other website, we recommend that you carefully read the terms and conditions of use and privacy statement available on the relevant website.


6. Modifications

Mandarin Self Storage may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.


7. Security of Your Personal Information

Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your password to anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may call us to reset it.
Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log off of your account and close the browser when finished using a shared computer.

Mandarin Storage ensures that all information collected will be safely and securely stored.

We uses 2048-bit SSL (secure sockets layer) encryption technology when processing your financial details. 2048-bit SSL encryption is safe and is the industry standard for payments.


8. Collection of personal data

8.1 We use your personal data for the purposes of serving you. This includes, where applicable:-

  • providing you with the products and services that you have requested e.g. notifying you regarding the status of your order or delivery, assessment of your creditworthiness (for which we may use third parties);
  • ensuring that your transactions on our websites are safe and secure;
  • providing you with a convenient shopping experience;
  • contacting you for feedback after a sale of a product or service; and
  • resolving any problems or disputes you may encounter in relation to our products and services.

8.2 If you have consented, your personal data may be used by the Mandarin Storage for the purposes of marketing products and services offered on the website or other products or services offered by the Mandarin Storage or those of its strategic partners or business affiliates e.g. informing you of latest activities, special offers, promotions or sending you newsletters.

8.3 In order for us to market products and services which are of special interest and relevance to you, we may analyse and rely on your overall interaction with us (such as but not limited to your shopping behaviour in the ecommerce platform, your use of discount programmes, your ratings and reviews of products, your contact history with our customer service, your newsletter clicks/ opening results, your surfing behaviour (web tracking), the newsletter types you are subscribed to, your participation in promotions or events, your interactions with us and your use of (mobile) applications).

8.4 If you have contacted us with any complaints, feedback, comments, suggestions, we will use and disclose your personal data (including your contact history) to respond to you and provide you with the best service possible.

8.5 When using your personal data to contact you for the above purposes, we may contact you via regular e-mail, SMS, telephone or any other electronic means.

8.6 If we need to use your personal data for any other purposes, we will notify you and obtain your consent beforehand. You will be given the opportunity to withhold or withdraw your consent for the use of your personal data for these other purposes.


9. Disclosure of information

9.1 We will not sell your personal data to third parties.

9.2 We will only disclose your personal data to third parties where you have provided us consent, and in the situations expressly set out in in this Policy. If you have consented to receiving marketing information from us, our strategic partners and business associates, we will be disclosing your personal data to them.

9.3 Your personal data may be disclosed and shared within Mandarin Self Storage to allow us to provide the products and services which you have requested.This include all data collection points on web pages under our web domain.

9.4 We may disclose or share your personal data with third parties (including other companies within Mandarin Self Storage who provide necessary services to us, such as:-

  • service providers and data processors working on our behalf and providing services such as hosting and maintenance services, analysis services,e-mail messaging services, delivery services, handling of payment transactions, solvency check and address check, etc; and
  • our consultants and professional advisers (such as accountants, lawyers, auditors).

9.5 We will also disclose your personal data to third parties in order to comply with legal obligations or industry requirements. This includes disclosures to legal, regulatory, governmental, tax and law enforcement authorities.

9.6 Our website may have the functionalities to allow you to share your personal data with other third parties such as other users of our website. You are responsible for your choice(s) and are deemed to have provided consent for any sharing of your personal data in the manner provided by the website.

9.7 You fully understand and consent that we may transfer your personal data to any location outside of Singapore for the purposes set out in this paragraph.


10. Geo-location Services

10.1 Our website and mobile or web-based applications may offer location-enabled services, such as Google Maps and Bing Maps. If you use those mobile or web-based applications, they may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location. You are always asked if the geo-location service can be activated and you can also object to this geo-location service within the respective mobile or web-based application.

11. Web analytics by Google Analytics

11.1 Our website and mobile or web-based applications may contain web analytic services provided by Google Analytics. This means that when you visit our website or use any mobile or web-based applications, a cookie will be stored on your computer or mobile device, except when your browser settings do not allow for such cookies.

11.2 Google Analytics acts as our agent, which means that we solely determine the purposes for which the data is being used.

11.3 If you do not wish information about your behaviour at our website or any mobile or web-based applications being collected and assessed by Google Analytics, you can install the Google Analytics opt-out browser add-on. This add-on instructs the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) to not send your site visit information to Google Analytics. The browser add-on is available for most modern browsers. The Google Analytics opt-out browser add-on does not prevent information from being sent to the website itself or in other ways to web analytics services.


12. Retargeting Technologies

12.1 Our website and mobile or web-based applications may use retargeting technologies within the internet. This enables us to show our visitors, who were already interested in our shop and our products, advertisement from us on partner websites.

12.2 We also work with other companies who use tracking technologies to serve advertisements on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our websites or mobile or web-based applications and your interaction with our communications, including advertising.

12.3 Retargeting technologies analyse your cookies and display advertisement based on your past surfing behaviour. For further information on cookies, please refer to paragraph 1 of this Policy.

12.4 We do not store any personal data about you with this technology.

13. Third Patrty Data Collection 

13.1 Our site uses technologies of  third-party partners to help us recognize your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements on our services.Collection of your data enable us to show advertisements for our products and/or services to you on third-party sites;

14. Opt Out Policy

14.1 Our partners may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason you can use the following third party tools to decline the collection and use of information for the purpose of serving you interest based advertising: